Privacy Policy

This Privacy Policy describes how PixelForge Academy collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you use our website and services, you trust us with your information, and we take that responsibility seriously.

Information We Collect

We collect information in several ways to provide and improve our training services. This helps us understand your needs and deliver the best learning experience possible.

• Personal details such as your name, email address, and phone number when you register for courses
• Educational background and learning preferences when you create your profile
• Usage data including pages visited, time spent on content, and course progress
• Device information such as browser type, operating system, and IP address
• Cookies and similar tracking technologies to enhance your browsing experience
• Payment information when you enrol in paid courses

How We Use Your Information

We use the information we collect for legitimate business purposes related to providing our web design and UI/UX development training services. Your data helps us deliver a personalised learning experience tailored to your goals and skill level.

• To create and maintain your account and provide access to courses
• To personalise your learning journey and recommend relevant content
• To send you course updates, progress notifications, and educational materials
• To improve our platform features and course quality based on user feedback
• To process payments and handle billing inquiries
• To comply with legal obligations and protect against fraud
• To communicate about new courses, workshops, and training opportunities

Data Protection and Security

We implement robust security measures to protect your personal information from unauthorised access, disclosure, and misuse. Our systems use encryption technology and secure servers to safeguard your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We limit access to your personal information to employees and contractors who need it to perform their job functions. We train our staff on data protection practices and maintain strict confidentiality agreements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyse how you interact with our platform. Cookies are small files stored on your device that help us remember your preferences and login information.

• Essential cookies that enable core functionality and security features
• Performance cookies that help us understand how users interact with our site
• Preference cookies that remember your settings and personalisation choices
• Marketing cookies that help us deliver relevant content and measure campaign effectiveness

You can control cookie preferences through your browser settings. Disabling cookies may affect your ability to access certain features of our platform.

Your Rights and Choices

You have rights regarding your personal information under data protection legislation. We respect your privacy choices and provide you with control over your data. You can exercise these rights by contacting us using the information provided below.

• The right to access your personal information and receive a copy of your data
• The right to correct or update inaccurate or incomplete information
• The right to delete your data, subject to legal retention requirements
• The right to restrict how we use your information for certain purposes
• The right to object to marketing communications and unsubscribe from emails
• The right to data portability to transfer your information to another service

Third-Party Sharing

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and providing our services. These partners are bound by confidentiality agreements and use your information only as necessary to provide their services.

We may disclose your information when required by law, to protect our rights, or to prevent fraud and illegal activities.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Once you no longer use our services, we securely delete or anonymise your data within a reasonable timeframe, unless we are required to retain it by law.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the date at the top of this page. Your continued use of our services following any changes constitutes your acceptance of the updated policy.